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Founded in 2018 by eGrocery veterans from household names like FreshDirect and Peapod, locai is the first company to offer an end-to-end eCommerce solution for grocers. The locai eCommerce software suite is fully integrated, from its customizable website through to its fulfillment management system. It’s locai’s mission to enable grocers to foster a direct relationship with their customers through an engaging omni-channel customer experience that engenders greater customer loyalty and to do so in a way that allows grocers to scale their online operations profitably.
The locai eCommerce software suite is a flexible set of solutions that includes a customizable turn-key eCommerce website as well as great standalone UX applications - such as product recommendations, meal planning, and endless aisles - all accessible via APIs for easy integration into any eCommerce platform. These applications have been proven to drive higher basket sizes, and create greater customer engagement, satisfaction, and retention and has been validated with millions of orders.
The locai eCommerce software suite is also the first eCommerce solution for grocers to be built on a cloud based architecture that enables order execution via the full spectrum of fulfillment formats. The locai Fulfillment Management System is versatile and capable of supporting numerous operating footprints, from warerooms to dark stores and/or dedicated distribution centers, and while fully integrated with locai's eCommerce Platform, the FMS can easily integrate with other eCommerce platforms and order management systems to create a unique solution for a grocer’s brand. Embedded with real-time operating metrics, intelligent pick cart building logic and order verification, the locai Fulfillment Management System is proven to reduce operating cost per order while improving order accuracy.